CUSTOMER SERVICE LINE TECHNICIAN
We currently have an opening for a Full-time/Part-Time Customer Service Line Technician. Please review the PDF files for the job description and qualifications.
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JOB DESCRIPTION
JOB APPLICATION
Job Title: Line Maintenance Technician
Reports To: Airport Manager
SUMMARY: To assist Airport Manager with the safe and efficient day to day operations
SPECIFIC RESPONSIBILITIES include but are not limited to:
1. Customer needs taken care of in a prompt, courteous, and professional manner.
2. Line services which include understanding the proper methods of and providing:
- a. Fueling for all types of aircraft
- b. After hours fueling on a as needed or rotational basic. Aircraft parking including parking, chocking, tie-downs and rope care
- d. Lavatory service
- e. Moving of aircraft including hand moving, towing and storage.
- f. Auto parking assistance
- g. Courtesy cars and auto rentals
3. Fuel truck and fuel farm care.a. Truck and fuel farm levels maintained with sufficient fuel supplies and correct fuel types.
- b. Ensure fuels are free of contanments
- c. Ensure trucks and farm are serviced as necessary
4. Runways and Taxiways
- a. Make sure all paved runways are clean and clear of debris/obstacles
- b. Make sure all paved taxiways are clean and clear of debris/obstacles
- c. Provide for ongoing inspection of airport lighting system including backup generator
- d. Make NOTAMS and change as required
5. Airport Vehicles/Equipment
- a. Ensure performance of all vehicles and equipment
- b. Perform regular maintenance and as needed repairs
- c. Make sure vehicles are fueled and fueling as needed
d. Log vehicle/equipment maintenance and repairs
6. Airport Grounds
- a. Clean and free of debris
- b. Routinely cut grass
- c. Winter snow removal per FAA Advisory circular requirements
7. Airport Buildings
- a. Trash removal
- b. Janitorial duties
- c. Minor repairs
8. Bookkeeping
- a. Cashier service for fuel sales and miscellaneous sales
- b. Logging fuel quantities for ordering purposes
- c. Computer work as assigned
- d. Invoice processing
9. Radio and Electronics which include understanding the proper use of the:
- a. Unicom and providing Information via as requested
- b. Weather computer and programs and providing assistance to customers such as restarting
- c. Phone system, fax/copier, answering machine and cellular phones
- d. Automated Weather Observation System (AWOS) and what to do in case it malfunctions.
10. Attends educational in-services as required
11. All other duties as assigned by the Airport Manager
REQUIREMENTS
High school diploma or equivalent
2 or more years’ experience in airport/aviation operations
Heavy equipment operating experience
Heavy equipment maintenance experience
Good mechanical/maintenance skills
Excellent customer service skills